Privacy policy

1. Who handles your data

This policy explains what personal information we collect on www.tinnova.us, how we use it and what choices you have.

2. What we collect

Information you give us in the quote form: name, company, email, phone, product of interest, estimated quantity, required date, project details and, if you answer it, how you heard about us.

Usage information: pages viewed, time on page, device and browser type, and approximate IP address.

Campaign information: if you arrive from an ad, we store the identifiers platforms add to the link (such as gclid, gbraid, wbraid and utm parameters) along with the first page you visited, so we know which campaign brought you here.

We do not ask for sensitive information. Please do not include any in the details field.

3. How we use it

• Prepare and send the quote you requested.
• Contact you by email or phone about your request.
• Follow up on products similar to the ones you asked about.
• Measure which pages and campaigns work, in aggregate.
• Meet accounting and legal obligations if you place an order.

4. Your consent

We process your information based on your consent, which you give by checking the box on the form before sending it, and to respond to your request. You can withdraw it at any time by writing to contacto@tinnova.pe. Withdrawing it does not affect what we did before you told us.

5. Who we share it with

We do not sell or share your personal information for cross-context behavioral advertising. We share it only with providers that help us operate:

• Netlify (United States): website hosting and form handling.
• Tinnova Track: our own platform, where the quote is created.
• Google (Analytics and Ads): website and campaign measurement.
• Zoho: corporate email.

We may also disclose information when the law requires it.

6. International operations

Tinnova operates in the United States, Peru and Colombia. Your information may be handled by our team in any of those locations in order to answer your request.

7. How long we keep it

• Quotes and business contacts: while the relationship lasts and up to 5 years after the last contact.
• Billing records: as long as tax law requires.
• Campaign origin data: up to 90 days in your browser.
• Measurement data: per the Google Analytics retention setting.

8. Your choices

You may ask us to access, correct or delete the personal information we hold about you, ask us to stop contacting you, or withdraw your consent. Write to contacto@tinnova.pe with your name and what you need.

State privacy laws such as the Florida Digital Bill of Rights and the California Consumer Privacy Act may not apply to a company of our size, but we offer these choices to every visitor regardless.

9. Cookies and measurement

We use Google Analytics 4 to understand how the site is used. It sets Google cookies (such as _ga) that identify your browser, not your name.

To remember which campaign brought you here, we store campaign identifiers in your browser's local storage for 90 days. They are not shared with other sites.

You can block or delete cookies in your browser settings, or install the Google Analytics opt-out add-on. The site keeps working either way.

10. Security

The site runs over an encrypted connection (HTTPS) and access to quotes is limited to Tinnova staff who need it. No system is perfect, but we work to keep the risk low.

11. Children

This site is intended for businesses. We do not knowingly collect information from children. If you believe a child sent us information, write to us and we will delete it.

12. Changes

If we update this policy, we will post the new version on this page with its date.

Last updated: September 16, 2026.